Frequently
Asked
Questions
I already know which services I'm interested in. What's the next step?
Call us at 407-602-8353 and we will visit your home to meet you and your pets, transfer keys, discuss your pet care needs and address any questions and concerns you may have. This meeting is required before service begins, and should be scheduled at least 48 hours prior to first visit, when possible.
How do I know my keys will be safe?
We code clients' keys instead of labeling them with your personal information. Keys are stored in a secured lockbox.
Are you bonded, insured, and licensed?
Yes. We are bonded, insured and licensed.
What forms of payment do you accept? How does billing work?
We accept cash or check. Please let us know your payment preference and we will leave you a printed invoice.
Check is made out to whom?
Pooch n' Purr.
Can you give medicine to pets?
Yes. We can administer pills, ointments and shots.
What are your hours, days, and availability?
Our day starts at 8 am - 6 pm, 7 days a week.
We are available for early morning, late evening and for weekend visits. Please see our Services & Rates page for pricing.
Are you available for emergencies?
Yes. You can call or text us after hours.
Are there extra costs for holiday visits?
Visits on Easter, Thanksgiving, Christmas Eve/Day, New Years Eve/Day, Memorial Day Weekend and Day, Columbus Day, Independence Day and Labor Day Weekend and Day are assessed a $10 fee.
Please tell us about the leashes you offer your clients. What sizes do they come in?
We offer 6-foot long, 1-inch wide and 3/4-inch wide thick leather leashes that will last a very, very long time. We do not use "stitching", rather the leashes are hand-braided at the top and at the end, with a corrosion-resistant, solid bronze bolt snap.
These leashes are perfect for obedience training and walking. We offer sizes 3/4 x 6 and 1 x 6 for a dog up to 120 lbs and a thicker 1 x 6 for a dog up to 150 lbs.
Available for purchase through Pooch n' Purr only.
Save a life... adopt from Orange County Animal Services (the dog only gets 5 days, then he is euthanized).
Hello Dog Lovers! Bullet needs a foster or permanent home - ASAP! (Please consider) Anyone who takes Bullet will receive FREE training by Susan Kendrick, owner of Bowser College in Orlando.
Bullet was born in 8/09; his family got him 8 weeks later for their 3 boys who could care less about him now. The family just went out of town for 3 weeks and just isn't willing to take care of him anymore, so they have allowed a neighbor to be his caregiver until he is re -homed. The neighbor Deb is looking for someone ASAP to foster (or take him as their own) this lovable boy until he finds his forever home. He was fixed Tuesday morning and had a rabies shot. Deb is working hard to save him from this sad, neglected and lonely outside life he has been living. His conditions of living are bad but his attitude is great. He is like a child abused but doesn't know anything else. Can you help give Bullet the miracle he needs? If you want more info about him, call or text Deb at 904-553-1758. Deb says, “Vet guessed Bullet is lab hound. Not so sure he doesn't bark much and his "nose" drive doesn't seem very strong. This dog is amazing and with love a light training because he is such a people pleaser he is going to be the WORLDS BEST DOG.” BULLET weighs 69lbs. CALL OR TEXT 904-553-1758 By:
Diamonds in the Ruff Ruff
FACTS
Black Dogs are the least likely to get adopted from a shelter.
Rainbow Bridge - A Beautiful Memorial Site
Phone: 407-602-8353
Serving Downtown Orlando, Baldwin Park, College Park, Delaney Park, Winter Park, SoDo, Aubudon Park, Thornton Park
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